INFORMATION

TECHNOLOGY

CRM
ERP
COLLABORATION
BUSINESS INTELLIGENCE
SERVER, DESKTOP & LAN SUPPORT
CCTV
WI-FI
HOSTING & VIRTUALISATION
BACKUP
APPLICATION DELIVERY
SECURITY
FAX
EMAIL
SMS
VOICE
TMS
PBX
VISUAL COMMUNICATIONS
FIBRE
DSL
WIRELESS
SATELLITE
MOBILE
Website development
eCommerce websites
Online RSVP systems
Content Management Systems
Service level agreements
managed services

CONSULTING & INTEGRATION

When all, or various, components are designed and implemented in a logical and appropriate way by our experienced consultants, the results deliver real benefits.

Consulting & Software Integration focuses on delivering professional ERP, CRM, IT consulting services and Business Intelligence offerings based on the business and productivity software from Microsoft, including Microsoft Dynamics GP, Microsoft Dynamics CRM, SQL Server, SharePoint, Office 365 and Microsoft Lync.

Cytotouch (Pty) Ltd Project Methodology is based on Microsoft “Sure Step”, and with the longest standing Dynamics GP partnership in South Africa together with an expert understanding of software solutions and business requirements, project success is ensured with quantifiable deliverables, whilst setting and maintaining expectations and achievable delivery timeframes. Cytotouch (Pty) Ltd together with our ICT partners’ team of dedicated and professional consultants bring over 100 years of combined experience in IT consulting, implementation and system integration, guiding your business through the ever changing and complex IT environment.

Our IT Microsoft value proposition is outlined below:

  • Partnering with a national ICT company,
  • Fully integrated solution to address all business areas,
  • Presence in all major centres through our local ICT partnership,
  • Managed cost of ownership,
  • Subject matter experts who have deployed a lot of IT solution across the country.

OUTSOURCED TECHNOLOGIES

Core services include server, desktop and LAN support as well as uninterrupted electrical supply solutions to ensure a reliable IT infrastructure. Fully managed Wi-Fi solutions are designed to ensure seamless and secure integration of mobile devices into corporate networks with QOS (Quality of Service) as the key characteristic.

SERVICE LEVEL AGREEMENTS

Cytotouch (Pty) Ltd offers comprehensive SLAs to cater for customers with business-critical, advanced technology solutions requiring additional levels of support.

The range of SLAs available operate to the highest support standards delivered by qualified, certified engineers and feature defined support parameters, quantifiable reports and proactive notifications backed by a money-back guarantee for non-delivery.

CLOUD

The Cytotouch (Pty) Ltd’s cloud has been developed from the ground and features a cutting-edge network, data centre, infrastructure, one of the broadest application layers and industry-leading SLAs with fully managed services when required. Cytotouch (Pty) Ltd partners with best-of-breed infrastructure providers to ensure the cloud portfolio remains relevant with global trends.

Cytotouch (Pty) Ltd’s state-of-the-art cloud services offer a flexible, cost effective alternative for delivering IT services in a way that complements existing systems and processes. Businesses can procure IT services without investing in expensive assets and resources and enjoy the luxury of paying only for what they use.

The aim is to provide the most appropriate and redundant system for every customer, with every solution offering a complete managed service. These services include hosting & virtualisation, application delivery, storage and backup services.

COMMUNICATIONS SOLUTIONS

Cytotouch (Pty) Ltd offers comprehensive SLAs to cater for customers with business-critical, advanced technology solutions requiring additional levels of support.

The range of SLAs available operate to the highest support standards delivered by qualified, certified engineers and feature defined support parameters, quantifiable reports and proactive notifications backed by a money-back guarantee for non-delivery.

CARRIER & CONNECTIVITY

We provide a variety of ways to customise internet access solutions to suit location and business requirements. Our high- tech data centres offer both virtualisation and full secure server hosting in completely redundant environments.

MANAGED SERVICES

The managed services portfolio caters for medium enterprises all the way up to large, multi-site corporate customers and their diverse requirements

Website Design & Development

Our web team has been developing websites for almost twenty years which has enabled us to see website trends come and go. Always at the forefront of technology we create websites that not only work, but work for you and your potential customers. All our websites are created on the WordPress platform enabling you manage your website yourself, if necessary, with the WordPress content management system. We ensure all our websites are mobile friendly allowing your customers to have the best user experience when searching for information about your business.

Our main website services include:

  • Website development
  • eCommerce websites
  • Online RSVP systems
  • Content management systems (CMS)
  • Search engine optimisation (SEO)
  • Social media marketing
  • Google Adwords
  • Graphic design
  • Corporate identity design